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FAQ

Questions, Answered

Everything people ask before they start — about the program, the diagnostic, the coach, accountability, payment and access. If something's missing, write to us.

The Program

What you're signing up for

What is Transform?

Transform is a self-directed 90-day practice journey for ambitious professionals, founders, and leaders. Ten modules and 63 lessons connect focused teaching, practical reflection, goals, and accountability.

How long does the program take?

In Timeline mode, one module unlocks each week, with six or seven lessons in each. Plan time for teaching, reflection, and assessments, then practise between lessons. In Self-Paced mode all modules are available immediately. The 90-day journey provides a framework for learning and continued practice; the time you need will vary.

What's inside each lesson?

Teaching content (video, audio or guided reading), written reflection prompts, tools for SMART goals and actions, and an AI assistant for lesson questions. Complete the teaching and accountability check to record lesson completion.

What does the curriculum cover?

Vision, perspective, inner dialogue, language, daily practice, visualization, courage, belief systems, resilience, and applying vision deliberately. The ten modules build on one another. Faith in the curriculum refers to practical conviction and self-belief.

What's the difference between Self-Paced and Timeline?

Self-Paced unlocks all modules from day one — no deadlines. Timeline unlocks one module per week from your start date and shows the exact unlock date on every locked module. Same content, different structure.

Can I switch learning modes later?

Your learning mode is set at registration and can be changed by the team — write to help@jointransform.com and request a switch.

How long do I keep access?

Lifetime. Your account, your completed lessons, your reflections and your certificate stay yours — this is a one-time purchase, not a subscription.

Are physical or downloadable books included?

The Transform book and practical workbook are the source foundation of the programme. The purchase is for the online learning experience; physical or downloadable copies are not included.

Does the programme include live coaching?

No. Transform is self-directed and includes AI assistance for the teaching and its application. Live sessions and one-to-one human coaching are not included.

The Diagnostic

Your personal starting point

What is the 6-dimension diagnostic?

An 18-question self-assessment across Vision, Leadership, Confidence, Resilience, Communication and Accountability. The instant profile is a self-reported baseline for personal reflection. It is not an objective measure of ability, and higher scores are not guaranteed.

Does the diagnostic cost anything?

No. It's free and takes a few minutes — no account or payment required. Your answers are saved in this browser as you go; they stay on this device unless you clear them.

Is this a diagnosis?

No. The result is a reflective growth snapshot, not a clinical or psychological diagnosis. It's designed to end with clear next steps and honest encouragement.

The Experience

How the platform feels day to day

What do the four lesson tabs do?

Learn is the teaching itself. Reflect is the private workbook. Goals turns the lesson into a SMART goal and trackable actions. Coach is the AI assistant, grounded in your lesson and progress.

Are my workbook answers private?

Your lesson reflections are encrypted on your device before they are saved, and the key stays on your device — the stored copy is unreadable without it. No other learner can see your records. Honest limits: on a new device you'll need your 12-word recovery phrase to open saved reflections; support can see account records (not the scrambled reflection content); and no system can promise protection from every possible attacker.

What does the AI Coach actually do?

It answers questions about your current lesson and situation, grounded in your progress, reflections and scores — and ends with one clear next action. It's warm but honest: it doesn't flatter, and it doesn't invent data. It also reviews your application assessments.

What does the Coach NOT do?

It doesn't give medical, legal, financial or mental-health treatment advice. It's a coaching tool for the program's disciplines — for clinical support, please see a qualified professional.

How does the accountability check work?

Before a lesson counts as complete, a short comprehension check confirms you understood it. One question at a time, scored by the server, with unlimited retries — it's a gate for your own good, not an exam you can fail out of.

What are the module assessments?

Each module ends with a comprehension assessment (scored instantly) and an application assessment — a real question about your own situation, reviewed by the coach. Passing is 70%, you can resubmit, and 90%+ earns the Assessment Excellence badge.

How do streaks work?

A streak counts consecutive days where you completed at least one action — practising, not just opening the app. Milestone notifications fire at 7, 14 and 30 days.

Can I use Transform on my phone?

Yes. Transform is a progressive web app: open it in your phone's browser and use “Add to Home Screen” (iOS Safari) or “Install app” (Android Chrome). Key pages work offline once cached; new lessons need a connection.

Payment & Access

Money, checkout and getting in

How much does the program cost?

₹1,999 founding price, paid once. The full curriculum, AI assistance, assessments, tracking, certificate of completion, and lifetime access are included. The standard price is ₹4,999. There is no subscription.

How do I pay?

Checkout is handled by Razorpay, our payment gateway — pay by UPI, card, netbanking or wallet. Payment confirms in seconds and your account activates automatically; there's nothing to upload or wait for.

How soon do I get access after paying?

Instantly. The moment Razorpay confirms your payment, your account is activated and you're enrolled — you can start Module 1 right away.

My payment failed — now what?

Failed attempts are never charged twice — just retry the checkout. If money left your account without access, write to help@jointransform.com with your Razorpay payment ID and we'll sort it immediately.

Can I get a refund?

Yes — within 7 days of purchase. Email help@jointransform.com from your registered address and we'll process it.

How do access codes work?

If you were given an access code, register first, then redeem it (from the confirmation screen or the redeem page). Your account activates immediately and payment is skipped.

I paid but can't log in. What now?

Check your spam folder for the welcome email first. If nothing arrives within 24 hours, write to help@jointransform.com with your name, registered email and — if you have it — your Razorpay payment ID.

How do I get help if something breaks?

Email help@jointransform.com — that's the primary support channel for account, payment, access and technical questions. You can also see our contact page for what to include.

Your next chapter

Still deciding?

The fastest way to judge Transform is the free diagnostic — a few minutes to reflect on six dimensions.

Contact

None of this answered it?

Write to our support team — a human reads every message.